| | | | | | | |
| Database Administration: DBA | CLOSED | 20 | 0 | 20 | 20 | 0 | 0 |
| Enforcement Case Management System: ECMS | CLOSED | 88 | 0 | 88 | 84 | 2 | 2 |
| Feasibility & Implementation Readiness Studies: FS/IRS | CLOSED | 11 | 0 | 11 | 0 | 5 | 6 |
| GIS data: GIS | OPEN | 1 | 1 | 0 | 1 | 0 | 0 |
| GIS data: GIS | CLOSED | 167 | 0 | 167 | 159 | 2 | 6 |
| Server Administration: Infra-Admin | CLOSED | 4 | 0 | 4 | 4 | 0 | 0 |
| IRIS - Dispute Resolution: IRIS - DRS | CLOSED | 25 | 0 | 25 | 25 | 0 | 0 |
| IRIS - Bulk Tariffs: IRIS - Tariffs | CLOSED | 3 | 0 | 3 | 3 | 0 | 0 |
| Integrated Regulatory Info System - Wastewater: IRIS - Wastewater | OPEN | 4 | 4 | 0 | 4 | 0 | 0 |
| Integrated Regulatory Info System - Wastewater: IRIS - Wastewater | CLOSED | 1478 | 0 | 1478 | 1467 | 2 | 9 |
| Integrated Regulatory Information System: IRIS - Water | OPEN | 22 | 22 | 0 | 22 | 0 | 0 |
| Integrated Regulatory Information System: IRIS - Water | CLOSED | 2298 | 0 | 2298 | 2293 | 4 | 1 |
| Water Services Issue Tracker: Issue Tracker (WSIT) | CLOSED | 24 | 0 | 24 | 24 | 0 | 0 |
| Municipal Business Data and Intelligence: MBDI | OPEN | 1 | 0 | 1 | 1 | 0 | 0 |
| Municipal Business Data and Intelligence: MBDI | CLOSED | 115 | 0 | 115 | 16 | 54 | 45 |
| Municipal Strategic Self-Assessment: MuSSA | CLOSED | 259 | 0 | 259 | 259 | 0 | 0 |
| National Compliance Information Management System: NCIMS | CLOSED | 273 | 0 | 273 | 272 | 0 | 1 |
| National Compliance Information Management System: NCIMS | OPEN | 1 | 1 | 0 | 1 | 0 | 0 |
| No Drop: NDRP | CLOSED | 1 | 0 | 1 | 1 | 0 | 0 |
| National Key Points System: NKPS | CLOSED | 5 | 0 | 5 | 5 | 0 | 0 |
| Project Management Dashboard: PMD | OPEN | 5 | 5 | 0 | 3 | 0 | 2 |
| Project Management Dashboard: PMD | CLOSED | 157 | 0 | 157 | 54 | 69 | 34 |
| Planning Maturity Matrix : PMM | CLOSED | 46 | 0 | 46 | 22 | 18 | 6 |
| SITA Remedy call administration: Remedy Calls | CLOSED | 1572 | 0 | 1572 | 1572 | 0 | 0 |
| Technical Knowledge Centre (TKC): TKC | CLOSED | 27 | 0 | 27 | 27 | 0 | 0 |
| | | Sum=7568 | Sum=47 | Sum=7521 | Sum=7153 | Sum=221 | Sum=194 |