| | | | | | | |
| Database Administration: DBA | CLOSED | 37 | 0 | 37 | 37 | 0 | 0 |
| Enforcement Case Management System: ECMS | OPEN | 2 | 2 | 0 | 2 | 0 | 0 |
| Enforcement Case Management System: ECMS | CLOSED | 55 | 0 | 55 | 54 | 0 | 1 |
| Feasibility & Implementation Readiness Studies: FS/IRS | CLOSED | 6 | 0 | 6 | 0 | 4 | 2 |
| GIS data: GIS | CLOSED | 154 | 0 | 154 | 151 | 1 | 2 |
| Server Administration: Infra-Admin | CLOSED | 1 | 0 | 1 | 1 | 0 | 0 |
| IRIS - Dispute Resolution: IRIS - DRS | CLOSED | 17 | 0 | 17 | 17 | 0 | 0 |
| Integrated Regulatory Info System - Wastewater: IRIS - Wastewater | OPEN | 15 | 13 | 0 | 13 | 0 | 2 |
| Integrated Regulatory Info System - Wastewater: IRIS - Wastewater | CLOSED | 1695 | 0 | 1695 | 1686 | 0 | 9 |
| Integrated Regulatory Information System: IRIS - Water | OPEN | 15 | 15 | 0 | 15 | 0 | 0 |
| Integrated Regulatory Information System: IRIS - Water | CLOSED | 2555 | 0 | 2555 | 2555 | 0 | 0 |
| Water Services Issue Tracker: Issue Tracker (WSIT) | CLOSED | 5 | 0 | 5 | 5 | 0 | 0 |
| Municipal Business Data and Intelligence: MBDI | OPEN | 1 | 0 | 1 | 1 | 0 | 0 |
| Municipal Business Data and Intelligence: MBDI | CLOSED | 79 | 0 | 79 | 8 | 39 | 32 |
| Municipal Strategic Self-Assessment: MuSSA | OPEN | 1 | 0 | 1 | 1 | 0 | 0 |
| Municipal Strategic Self-Assessment: MuSSA | CLOSED | 266 | 0 | 266 | 266 | 0 | 0 |
| National Compliance Information Management System: NCIMS | CLOSED | 284 | 0 | 284 | 256 | 24 | 4 |
| National Compliance Information Management System: NCIMS | OPEN | 9 | 9 | 0 | 1 | 8 | 0 |
| National Key Points System: NKPS | CLOSED | 2 | 0 | 2 | 2 | 0 | 0 |
| Project Management Dashboard: PMD | OPEN | 3 | 1 | 2 | 1 | 0 | 2 |
| Project Management Dashboard: PMD | CLOSED | 114 | 0 | 114 | 49 | 53 | 12 |
| Planning Maturity Matrix : PMM | CLOSED | 17 | 0 | 17 | 5 | 11 | 1 |
| SITA Remedy call administration: Remedy Calls | CLOSED | 2582 | 0 | 2582 | 2582 | 0 | 0 |
| Technical Knowledge Centre (TKC): TKC | OPEN | 1 | 0 | 1 | 1 | 0 | 0 |
| Technical Knowledge Centre (TKC): TKC | CLOSED | 26 | 0 | 26 | 26 | 0 | 0 |
| | | Sum=8940 | Sum=61 | Sum=8877 | Sum=8495 | Sum=210 | Sum=235 |