| | | | | | | |
| Database Administration: DBA | CLOSED | 5 | 0 | 5 | 5 | 0 | 0 |
| Enforcement Case Management System: ECMS | CLOSED | 85 | 0 | 85 | 81 | 2 | 2 |
| Feasibility & Implementation Readiness Studies: FS/IRS | CLOSED | 10 | 0 | 10 | 0 | 4 | 6 |
| GIS data: GIS | OPEN | 1 | 1 | 0 | 1 | 0 | 0 |
| GIS data: GIS | CLOSED | 156 | 0 | 156 | 149 | 1 | 6 |
| Server Administration: Infra-Admin | CLOSED | 4 | 0 | 4 | 4 | 0 | 0 |
| IRIS - Dispute Resolution: IRIS - DRS | CLOSED | 22 | 0 | 22 | 22 | 0 | 0 |
| IRIS - Bulk Tariffs: IRIS - Tariffs | CLOSED | 3 | 0 | 3 | 3 | 0 | 0 |
| Integrated Regulatory Info System - Wastewater: IRIS - Wastewater | OPEN | 7 | 7 | 0 | 7 | 0 | 0 |
| Integrated Regulatory Info System - Wastewater: IRIS - Wastewater | CLOSED | 1410 | 0 | 1410 | 1397 | 2 | 11 |
| Integrated Regulatory Information System: IRIS - Water | OPEN | 21 | 21 | 0 | 21 | 0 | 0 |
| Integrated Regulatory Information System: IRIS - Water | CLOSED | 2102 | 0 | 2102 | 2095 | 6 | 1 |
| Water Services Issue Tracker: Issue Tracker (WSIT) | CLOSED | 23 | 0 | 23 | 23 | 0 | 0 |
| Municipal Business Data and Intelligence: MBDI | OPEN | 1 | 0 | 1 | 1 | 0 | 0 |
| Municipal Business Data and Intelligence: MBDI | CLOSED | 100 | 0 | 100 | 15 | 42 | 43 |
| Municipal Strategic Self-Assessment: MuSSA | CLOSED | 240 | 0 | 240 | 240 | 0 | 0 |
| National Compliance Information Management System: NCIMS | CLOSED | 211 | 0 | 211 | 210 | 0 | 1 |
| No Drop: NDRP | CLOSED | 1 | 0 | 1 | 1 | 0 | 0 |
| National Key Points System: NKPS | CLOSED | 3 | 0 | 3 | 3 | 0 | 0 |
| Project Management Dashboard: PMD | OPEN | 4 | 4 | 0 | 3 | 0 | 1 |
| Project Management Dashboard: PMD | CLOSED | 144 | 0 | 144 | 52 | 59 | 33 |
| Planning Maturity Matrix : PMM | CLOSED | 42 | 0 | 42 | 22 | 14 | 6 |
| SITA Remedy call administration: Remedy Calls | CLOSED | 1060 | 0 | 1060 | 1060 | 0 | 0 |
| Technical Knowledge Centre (TKC): TKC | CLOSED | 27 | 0 | 27 | 27 | 0 | 0 |
| Web Applications/Software Administration: Web Applications Management | CLOSED | 189 | 0 | 189 | 165 | 0 | 24 |
| | | Sum=6422 | Sum=46 | Sum=6376 | Sum=6077 | Sum=172 | Sum=173 |