| | | | | | | |
| The Water Services Planning Support Central Document/Data Library(CDL) System: CDL | CLOSED | 2 | 0 | 2 | 2 | 0 | 0 |
| Database Administration: DBA | CLOSED | 31 | 0 | 31 | 31 | 0 | 0 |
| Enforcement Case Management System: ECMS | OPEN | 2 | 2 | 0 | 2 | 0 | 0 |
| Enforcement Case Management System: ECMS | CLOSED | 43 | 0 | 43 | 43 | 0 | 0 |
| Feasibility & Implementation Readiness Studies: FS/IRS | CLOSED | 2 | 0 | 2 | 0 | 1 | 1 |
| GIS data: GIS | CLOSED | 153 | 0 | 153 | 151 | 0 | 2 |
| IRIS - Dispute Resolution: IRIS - DRS | CLOSED | 10 | 0 | 10 | 10 | 0 | 0 |
| Integrated Regulatory Info System - Wastewater: IRIS - Wastewater | OPEN | 32 | 29 | 0 | 28 | 0 | 4 |
| Integrated Regulatory Info System - Wastewater: IRIS - Wastewater | CLOSED | 1759 | 0 | 1759 | 1754 | 0 | 5 |
| Integrated Regulatory Information System: IRIS - Water | OPEN | 14 | 14 | 0 | 13 | 0 | 1 |
| Integrated Regulatory Information System: IRIS - Water | CLOSED | 2832 | 0 | 2832 | 2832 | 0 | 0 |
| Water Services Issue Tracker: Issue Tracker (WSIT) | CLOSED | 2 | 0 | 2 | 2 | 0 | 0 |
| Municipal Business Data and Intelligence: MBDI | OPEN | 1 | 0 | 1 | 1 | 0 | 0 |
| Municipal Business Data and Intelligence: MBDI | CLOSED | 69 | 0 | 69 | 23 | 16 | 30 |
| Municipal Strategic Self-Assessment: MuSSA | OPEN | 1 | 0 | 1 | 1 | 0 | 0 |
| Municipal Strategic Self-Assessment: MuSSA | CLOSED | 258 | 0 | 258 | 258 | 0 | 0 |
| National Compliance Information Management System: NCIMS | OPEN | 11 | 11 | 0 | 3 | 8 | 0 |
| National Compliance Information Management System: NCIMS | CLOSED | 271 | 0 | 271 | 243 | 24 | 4 |
| Project Management Dashboard: PMD | CLOSED | 191 | 0 | 191 | 115 | 48 | 28 |
| Project Management Dashboard: PMD | OPEN | 1 | 1 | 0 | 1 | 0 | 0 |
| Planning Maturity Matrix : PMM | CLOSED | 9 | 0 | 9 | 1 | 8 | 0 |
| SITA Remedy call administration: Remedy Calls | CLOSED | 3526 | 0 | 3526 | 3526 | 0 | 0 |
| Technical Knowledge Centre (TKC): TKC | OPEN | 1 | 0 | 1 | 1 | 0 | 0 |
| Technical Knowledge Centre (TKC): TKC | CLOSED | 15 | 0 | 15 | 15 | 0 | 0 |
| Web Applications/Software Administration: Web Applications Management | OPEN | 5 | 5 | 0 | 1 | 0 | 4 |
| | | Sum=10146 | Sum=65 | Sum=10078 | Sum=9608 | Sum=161 | Sum=377 |