| | | | | | | |
| Database Administration: DBA | CLOSED | 22 | 0 | 22 | 22 | 0 | 0 |
| Enforcement Case Management System: ECMS | CLOSED | 88 | 0 | 88 | 84 | 2 | 2 |
| Feasibility & Implementation Readiness Studies: FS/IRS | CLOSED | 9 | 0 | 9 | 0 | 5 | 4 |
| GIS data: GIS | CLOSED | 171 | 0 | 171 | 163 | 2 | 6 |
| GIS data: GIS | OPEN | 1 | 1 | 0 | 1 | 0 | 0 |
| Server Administration: Infra-Admin | CLOSED | 4 | 0 | 4 | 4 | 0 | 0 |
| IRIS - Dispute Resolution: IRIS - DRS | CLOSED | 25 | 0 | 25 | 25 | 0 | 0 |
| IRIS - Bulk Tariffs: IRIS - Tariffs | CLOSED | 3 | 0 | 3 | 3 | 0 | 0 |
| Integrated Regulatory Info System - Wastewater: IRIS - Wastewater | CLOSED | 1495 | 0 | 1495 | 1485 | 0 | 10 |
| Integrated Regulatory Info System - Wastewater: IRIS - Wastewater | OPEN | 8 | 8 | 0 | 6 | 0 | 2 |
| Integrated Regulatory Information System: IRIS - Water | OPEN | 24 | 24 | 0 | 24 | 0 | 0 |
| Integrated Regulatory Information System: IRIS - Water | CLOSED | 2562 | 0 | 2562 | 2557 | 4 | 1 |
| Water Services Issue Tracker: Issue Tracker (WSIT) | CLOSED | 22 | 0 | 22 | 22 | 0 | 0 |
| Municipal Business Data and Intelligence: MBDI | CLOSED | 116 | 0 | 116 | 16 | 54 | 46 |
| Municipal Business Data and Intelligence: MBDI | OPEN | 1 | 0 | 1 | 1 | 0 | 0 |
| Municipal Strategic Self-Assessment: MuSSA | CLOSED | 267 | 0 | 267 | 267 | 0 | 0 |
| National Compliance Information Management System: NCIMS | OPEN | 1 | 1 | 0 | 1 | 0 | 0 |
| National Compliance Information Management System: NCIMS | CLOSED | 290 | 0 | 290 | 287 | 2 | 1 |
| No Drop: NDRP | CLOSED | 1 | 0 | 1 | 1 | 0 | 0 |
| National Key Points System: NKPS | CLOSED | 4 | 0 | 4 | 4 | 0 | 0 |
| Project Management Dashboard: PMD | CLOSED | 158 | 0 | 158 | 55 | 68 | 35 |
| Project Management Dashboard: PMD | OPEN | 5 | 5 | 0 | 3 | 0 | 2 |
| Planning Maturity Matrix : PMM | CLOSED | 47 | 0 | 47 | 21 | 20 | 6 |
| SITA Remedy call administration: Remedy Calls | CLOSED | 1748 | 0 | 1748 | 1748 | 0 | 0 |
| Technical Knowledge Centre (TKC): TKC | OPEN | 1 | 1 | 0 | 1 | 0 | 0 |
| | | Sum=8113 | Sum=55 | Sum=8058 | Sum=7684 | Sum=225 | Sum=204 |