| | | | | | | |
| The Water Services Planning Support Central Document/Data Library(CDL) System: CDL | CLOSED | 2 | 0 | 2 | 2 | 0 | 0 |
| Database Administration: DBA | CLOSED | 38 | 0 | 38 | 38 | 0 | 0 |
| Enforcement Case Management System: ECMS | OPEN | 2 | 2 | 0 | 2 | 0 | 0 |
| Enforcement Case Management System: ECMS | CLOSED | 62 | 0 | 62 | 61 | 0 | 1 |
| Feasibility & Implementation Readiness Studies: FS/IRS | CLOSED | 5 | 0 | 5 | 0 | 3 | 2 |
| GIS data: GIS | CLOSED | 148 | 0 | 148 | 145 | 1 | 2 |
| Server Administration: Infra-Admin | CLOSED | 1 | 0 | 1 | 1 | 0 | 0 |
| IRIS - Dispute Resolution: IRIS - DRS | CLOSED | 13 | 0 | 13 | 13 | 0 | 0 |
| Integrated Regulatory Info System - Wastewater: IRIS - Wastewater | OPEN | 34 | 31 | 0 | 30 | 0 | 4 |
| Integrated Regulatory Info System - Wastewater: IRIS - Wastewater | CLOSED | 1774 | 0 | 1774 | 1764 | 0 | 10 |
| Integrated Regulatory Information System: IRIS - Water | OPEN | 19 | 19 | 0 | 19 | 0 | 0 |
| Integrated Regulatory Information System: IRIS - Water | CLOSED | 2866 | 0 | 2866 | 2866 | 0 | 0 |
| Water Services Issue Tracker: Issue Tracker (WSIT) | CLOSED | 3 | 0 | 3 | 3 | 0 | 0 |
| Municipal Business Data and Intelligence: MBDI | OPEN | 2 | 0 | 2 | 2 | 0 | 0 |
| Municipal Business Data and Intelligence: MBDI | CLOSED | 73 | 0 | 73 | 10 | 30 | 33 |
| Municipal Strategic Self-Assessment: MuSSA | OPEN | 1 | 0 | 1 | 1 | 0 | 0 |
| Municipal Strategic Self-Assessment: MuSSA | CLOSED | 270 | 0 | 270 | 270 | 0 | 0 |
| National Compliance Information Management System: NCIMS | CLOSED | 302 | 0 | 302 | 274 | 24 | 4 |
| National Compliance Information Management System: NCIMS | OPEN | 11 | 10 | 1 | 3 | 8 | 0 |
| National Key Points System: NKPS | CLOSED | 2 | 0 | 2 | 2 | 0 | 0 |
| Project Management Dashboard: PMD | CLOSED | 118 | 0 | 118 | 60 | 49 | 9 |
| Project Management Dashboard: PMD | OPEN | 5 | 1 | 4 | 3 | 0 | 2 |
| Planning Maturity Matrix : PMM | CLOSED | 11 | 0 | 11 | 2 | 9 | 0 |
| SITA Remedy call administration: Remedy Calls | CLOSED | 2708 | 0 | 2708 | 2708 | 0 | 0 |
| Technical Knowledge Centre (TKC): TKC | OPEN | 1 | 0 | 1 | 1 | 0 | 0 |
| | | Sum=9502 | Sum=81 | Sum=9418 | Sum=9020 | Sum=196 | Sum=286 |